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  2. API Guide
  3. Digital Engagement

API Guide

  • General
    • Overview of FirstVision terminology
  • Digital Engagement

    • Customer
      • Retrieve customer number
      • Update customer demographics
      • Update customer user fields
      • Retrieve customer contact preferences
      • Update contact preferences
    • Account
      • Open a new account
      • Retrieve account number using customer number
      • Retrieve account balance information
      • Retrieve account limits
      • Retrieve payment information
      • Retrieve plan information (interest and balance at plan level)
      • Retrieve transaction information
      • Retrieve Direct Debit information
      • Update credit limit of an account
      • Update Direct Debit details
    • Card
      • Retrieve card information
      • Update name on card
      • Request a replacement card
      • Request a PIN reminder (through batch process)
      • Block a card
      • Report a lost/stolen or fraudulent card
      • Enhanced Card Controls & Alerts (ECCA) Registration
      • ECCA - Card Controls
      • ECCA - Card Alerts
    • Loyalty
      • Enrol account into loyalty
    • Offers

Digital Engagement

In this section of the API guide, you will find use cases related to the self-servicing of a customer. This is most commonly used within online banking tools but will also be used by customer service agents to perform the same tasks.

There are 3 categories in this section:

  • Customer
  • Account
  • Card

For definitions and further information around each of these, please refer to the Overview of FirstVision terminology.

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